How secure is my data on FleetMentor^®?

Can someone else access my recordkeeping information?

The best way to secure your information is to protect your user name and password.

Without your user name and password, another FleetMentor^® member cannot gain access to any of the records you have established. This is why we strongly suggest that you change your password on a regular basis; and in fact ask you to do so every 300 days.

If you are a part of a group, the other members of your group are able to view and edit the group's records.

How does FleetMentor^® protect my information from being lost?

FleetMentor’s servers are located in a secure, state-of-the-art Internet hosting facility. The servers are monitored 24 hours a day, seven days a week for any signs of technical problems. Backups of all servers are created on a frequent basis to protect your data in the unlikely event of a hardware failure. A stringent schedule of preventative maintenance is followed to minimize this risk.  In addition, we maintain a fully functional backup site at another location to protect against data loss in the event of a physical disaster (fire, flood, etc.)

Whenever you attempt to delete information in FleetMentor^®, you will be asked to confirm that you want to delete that information.

Why does FleetMentor^®  use SSL encryption?

Using SSL (secured socket layers) allows us to add even greater security to all of your data on FleetMentor^®. The small gold lock seen in the lower portion of your web browser indicates that the page you’ve visiting is completely secure. You may be presented with a “Security Alert” popup window indicating that you are entering a secure site.  This message can be enabled or disabled within your browser settings, if you choose.

Virus Protection

Our virus scanning software is updated on a daily basis to ensure that we have the highest protection available.  All site traffic is scanned as it enters or leaves the site.